Due to COVID-19 restrictions, many Energy Assistance offices are closed to walk-in customers to ensure your safety and the safety of our staff. If you need to apply for Energy Assistance, you do not need to submit your application in person. There are other ways to submit your application safely.

 

1. Online:

You can apply online by visiting: https://mydhrbenefits.dhr.state.md.us. Remember to upload all of your documents along with your application. You can upload your documents at the Maryland State website or energyprograms@aacca.info. Submitting your documents separately from your online application will delay your application.

 

2. Mail-in Applications:

To apply by mail, you can request an application be mailed to you from energyprograms@aacca.info or info@aaccaa.info. The mailing address to apply is PO Box 1951, Annapolis, MD 21404. To see a complete list of locations, please visit: https://dhs.maryland.gov/office-of-home-energy-programs/local-home-energy-program-office/.

 

3. Telephone:

Energy Assistance offices can accept applications over the phone. However, you will need to email or mail your documents to the local office after your information has been taken. Energy assistance does not require documents to be scanned. We can accept clear pictures of your documents where text is visible.

 

4. In-person

Due to local COVID-19 restrictions, some offices are not offering appointments. Call your local office to see if they are scheduling appointments.

 

5. Drop boxes:

Many Energy Assistance offices, particularly in Baltimore City, Montgomery County, and Prince George’s County, where the virus has hit the hardest, have secure drop boxes available to receive your application and documents. There is a drop box in front of the building at 251 West Street, Annapolis, MD. Another drop box is 613 Global Way, Linthicum Heights, MD 21090. You may drop off your application there 24 Hours a day, seven days per week. First, download and print the Application for Energy Assistance. You can also request a paper application by calling 1-800-332-6347. Next, complete your application and gather your documents. You can find a list of documents you should include in your application: Instructions Form. Once you have your completed application and documents, please submit them to your local office’s drop box. Baltimore City residents should drop applications at the nearest CAP Center. For a list of locations, click here: https://www.bmorechildren.com/cap/#location.

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